Networking is essential (CE 1)

The primary learning objective of the lesson is the communication and interaction facilitated through different means. One example that I learnt is the different expressions of networking. Networking can be defined as the exchange of the information which takes place daily in my department. 

 I am in the legal and compliance department where communication is executed daily between team members, merchants, banks and buyers via email. Generally, communication takes place through the provided company messenger software between team members to expedite certain processes and procedures that is required to perform during our daily routine monitoring.

The facilitation of exchange of information is frequent and rapid in an e-commerce company as every communication takes place online.
However, issue may arise if the individual were to interpret the message with a different tone and this will then develop into a perceptual barrier that may deteriorate the content of the given message that is to be conveyed.



In order to overcome those barriers is basically to eliminate one's perception through ensuring the matter again with the team member and encourage feedbacks to embellish effective communication and expedite the procedures. Fortunately, this is being practiced in our department and has greatly assist in my progress as well as others as our communication even takes place face-to-face with the manager directly if there are any outstanding issues.

Currently, I was required to mentor and supervise the part-timers in relieving my workload that I am entrusted to. There are different ways of communication that can take place. However, I decided to adopt an on-the-job-training instead of just informing the standard of procedures and showing them the rope. I demonstrated to them the operation and explain to them the reason we need to do such procedures then I instructed them to carry out the procedures without my guidance but under my supervision until they managed to learn how to perform the job tasks by themselves.

I understand that different types of networking can take place like documenting the steps and the guidelines then emailing them to follow them strictly. I have tried and this specific type of networking failed as not only did the part-timer was not motivated to work, their perspective of the guidelines that are illustrated differs which lead to miscommunication and problems at work.

Therefore, I concluded into adopting an on-the job training instead where communication can be shaped into actions which can be executed accurately.